Customer Care
Shipping
Each order is folded by hand and sent from our atelier in northern Portugal. Below is everything you need to know about how — and how quickly — your linen finds its way to you.
- Free standard shipping over $150
- Orders of $150 or more ship complimentary, anywhere within the country.
- Standard — 3–5 business days
- A flat $8 on orders under $150. Dispatched from our Porto atelier within two working days.
- Express — 1–2 business days
- $18, with tracking from the moment your parcel leaves us.
- International to 40+ countries
- Duties and taxes are calculated transparently at checkout, so there is nothing to settle on arrival.
- Carbon-neutral delivery
- Every shipment is offset and wrapped in recycled, plastic-free packaging.
Changed your mind once it arrives? Read our returns policy.